Services

A four-tier data operating system.

Architecture first. Each tier compounds the one below — and you own everything we build.

Two domains, one platform

What happened. How customers act.

Modern data work splits into two streams that share one architecture and serve different teams.

Transactional

What happened

Orders, inventory, finance, operations.

  • Sources · ERP, POS, WMS, eCommerce, finance systems
  • Stack · cloud data warehouse with a governed transformation layer
  • Buyers · Finance, Commercial, Ops, Supply Chain
Behavioral

How customers act

Sessions, clicks, journeys, engagement.

  • Sources · web/app events, clickstreams, IoT
  • Stack · event platform with product analytics and a CDP
  • Buyers · Marketing, Product, eCommerce, Growth

The capability stack

Four tiers. Each compounds the next.

Foundation is the gate. Each tier above creates standalone value once its prerequisites are in place.

TIER 1

Data Architecture

The foundation everything depends on. Cloud data warehouse for transactional data, event platform for behavioral. Tested, governed, version-controlled.

Warehouse · Transformation · Event platform · Governance
TIER 2

Visualization & Analytics

Where data becomes decisions. Commercial dashboards on the gold layer; product and marketing analytics on the event stream. The CFO sees the P&L. The CMO sees the funnel.

Semantic models · BI dashboards · Product analytics
TIER 3

Operations & Activation

The warehouse working — for people and for systems. Reports that find people, monitoring that catches issues, and reverse-ETL syncing audiences to ad platforms, CRM, and search.

Orchestration · Reverse-ETL · Alerts · Scheduled reports
TIER 4

Intelligence

The platform stops being passive. Insight agents read the gold layer and write the “so what.” Conversational analytics lets every team ask their data in natural language.

Insight agents · Conversational analytics · ML models

Composable modules

Each tier ships as productized modules.

Pick what you need, add more as new stakeholders see value. Every module is a self-contained deliverable with a named buyer, fixed scope, and fixed timeline.

CFO · Commercial

Commercial Analytics →

Daily, weekly, monthly commercial pack runs itself. End the spreadsheet wars.

CMO · Customer Director

Customer Analytics

RFM/CLV, cohort retention, advanced segmentation.

CFO · Controller · FP&A

Finance Analytics

Reconciliation, P&L, working capital. Faster month-end close.

Supply Chain · Inventory

Inventory Analytics

Availability, days of cover, 3-way match, loss-of-sales.

CMO · Head of Product

Behavioral Analytics

Funnels, session replay, A/B tests, retention on events.

Function-specific

AI Insights

Agentic insights agent: narrative + recommended actions, on a schedule.

A selection of the modules we’ve productized. Full catalog reviewed in the Diagnostic, scoped in your written proposal.

Reference architecture

Best-in-class, on your infrastructure.

We’re tool-agnostic. Specific tools are chosen per engagement, based on your existing stack, your team, and where you’re going.

Transactional flow

Sources

ERP, POS, WMS, eCommerce

Ingestion

Automated pipelines

Warehouse

Transformation + gold layer

BI & analytics

Semantic model + dashboards

Behavioral flow

Sources

Web/app events, sessions, IoT

Event bus / CDP

Routing + governance

Product analytics

Sessions, replay, A/B

Funnels & cohorts

Joined to gold layer

Not sure where to start?

A fixed-price Diagnostic is the entry point. We’ll tell you exactly where your data is broken — and what to fix first.

Book a Diagnostic